County Departments: What's Open/Closed/Modified
COVID-19 Lobby Closure *Important Update!!
In response to the Sacramento County Board of Supervisors adoption of the proclamations of State of Local Emergency and Local Public Health Emergency for Novel Coronavirus Disease Epidemic COVID-19 and in accordance with guidance given by Public Health experts at the national, state, and local levels with regard to efforts to try and reduce the spread COVID-19,
we are closing our public lobby located at 3701 Power Inn Road, Sacramento, CA 95826 beginning Wednesday, March 18, 2020.
The public lobby will re-open based on the advice and direction of the Sacramento County Board of Supervisors and the County Public Health Department.
We want you to know that we are still available to assist you with questions and concerns with regard to your case. You can always access information on your case through:
You can access your case information online, 24/7 through
If you can't access Customer Connect, you can contact our call center during business hours at 1-866-901-3212.
We appreciate your patience during this unprecedented time.
Open a Case: Submit your application to open a case.
Don't wait in line, go online and check your account or payment status
Customer Connect secure self-service website to get immediate access to your case information, any time of day.
Calculate your support: How much could your support be?
Make a payment: Send Child Support Payments electronically.
Modification Review: Have your circumstances changed? Does your order need to be modified?
Give us feedback: Complete our customer service survey.
Celebrate: August is Child Support Awareness Month.